Support, facilities and specialist services
The individual residents agreed plan of care provides the basis on which Symonds House care service is delivered. Each persons plan includes a description of their preferred daily routine, their likes and dislikes in relation to food, it includes their and privacy means in terms of daily behaviour and actions.
The plan of care also contains a risk assessment and any risk management plan needed. It includes details of health care needs, medication, details of General Practitioner or other therapeutic services provided.
The care plan also includes details of resident’s social interests and activities, any arrangement for religious services of their choice and for contact with relatives, friends as and representatives.
Each resident is allocated a keyworker. Keyworkers are responsible for monitoring, reviewing and co-ordinating care plans for their residents (In the nursing home residents have a key worker as well as a named nurse) and assist with care plan reviews that are held monthly.
The daily care programme is organised to residents needs, meal times are flexible and residents can arrange to have their meals in their own rooms.
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